ROI Solutions, a customer support center that opened operation in Billings in February held their ribbon cutting on December 5. This comes as they expand their staff and offices to 300 employees and 25,000 sq. feet of office space in the Petro-Lewis building. In December alone, the company plans to hire over 100 people, to meet the needs of their new contract with Doctor on Demand, in addition to their continued growth with Hello Fresh.
“We have been extremely pleased with our ability to grow in this market” said Josh Brady who is the Chief Operating Officer at ROI Solutions, “The workforce in Billings proves to be very willing to learn and they have helped build on our company culture.”
Companies ROI Solutions provides customer support for at the Billings location include: Hello Fresh, Doctor on Demand, National Church Residences, Advanced Sleep Medicine Solutions, and TextbookX.
The company’s two Utah locations employ a total of 600 people with another 300 employees in their Philippine location and two smaller locations in Central America and Europe which allow them to service over 27 languages.